The Office: Procedures and Technology, 7th Edition (Asia Edition) – Oliverio/ Pasewark/ White

RM90.00

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Product Description

THE OFFICE: PROCEDURES AND TECHNOLOGY, Seventh Edition, is a comprehensive text designed for the high school office technology curriculum, including courses on office procedures, administrative procedures, business and computer technology, and more. The text helps high school students prepare for entry-level positions in an office setting, focusing on the technical skills they need to succeed, including use of email and the Internet, integrated applications and office suites, and the latest technology tools. The authors also reinforce valuable soft skills such as customer satisfaction, ethics, and telephone manners, as well as information systems and the global marketplace.

Table of Content

Part I: THE OFFICE IN A CHANGING BUSINESS WORLD.
1. The Office Environment.
2. Office Competencies.
3. Information Management and Efficiency.
Part II: COMMUNICATING EFFECTIVELY.
4. Written Communication.
5. Oral Communication.
6. Telephone Communications.
Part III: PROCESSING AND UNDERSTANDING FINANCIAL INFORMATION.
7. Banking and Payroll.
8. Financial Reports and Procedures.
Part IV: MANAGING YOUR WORK LIFE.
9. Time and Workstation Management.
10. Meetings and Travel.
11. Records Management.
12. Processing Mail.
Part V: MANAGING YOUR CAREER.
13. Planning and Advancing Your Career.
14. Ongoing Professional Development.