ISE Managing Organizational Change: A Multiple Perspectives Approach 4th edition – Palmer

PART 1 Groundwork: Understanding and Diagnosing Change
Chapter 1: Managing Change Stories and Paradoxes
Chapter 2: Images of Change Management
Chapter 3: Why Change? Contemporary Pressures and Drivers
Chapter 4: What to Change? A Diagnostic Approach
PART 2 Implementation: The Substance and Process of Change
Chapter 5: What Changes?
Chapter 6: Purpose and Vision
Chapter 7: Change Communication Strategies
Chapter 8: Resistance to Change
Chapter 9: Organization Development and Sense-Making Approaches
Chapter 10; Change Management Perspectives
PART 3 Running Threads: Sustainability and the Effective Change Manager
Chapter 11: Sustaining Change versus Initiative Decay
Chapter 12: The Effective Change Manager: What Does It Take?