Who we are
Last updated: [11/12/2025]
At BNS Supplies and Trading (“we”, “our”, “us”), accessible from abookstore.my, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
1. Information We Collect
We collect personal information when you interact with our website, including:
1.1 Personal Identification Information
Full name
Email address
Phone number
Billing address
Shipping address
Pickup contact details
1.2 Order Information (WooCommerce)
When you place an order through WooCommerce, we collect:
Items purchased
Payment details (processed securely by third-party payment gateways)
Order notes (if provided)
1.3 Website Usage Data
We may collect:
IP address
Browser type
Device information
Pages viewed
Time spent on site
This helps us improve website performance and user experience.
1.4 Cookies
Cookies help us:
Maintain your shopping cart
Remember your preferences
Improve website performance
You can disable cookies anytime via your browser.
2. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders
To arrange shipping or store pickup
To contact you about your orders
To respond to inquiries
To improve our website and services
To prevent fraud and ensure website security
To send important notifications (e.g., order updates)
We do NOT sell, rent, or trade your personal data with third parties.
3. How Your Data is Stored
Your data is stored securely on our WordPress and WooCommerce systems.
We take reasonable measures to protect your information from unauthorized access
3. How Your Data is Stored
4. Payment Processing
We use secure third-party payment gateways (such as online banking or e-wallet providers).
These providers do not give us access to your full payment details.
We do not store:
- Credit/debit card numbers
- Bank account details
All payment information is handled securely through the payment provider’s system.
5. Delivery & Pickup Information
For delivery orders, we share only necessary information (name, address, phone number) with courier partners.
For store pickup, your details are used to verify and prepare your order.
6. Third-Party Services
We may use third-party tools for:
Analytics (Google Analytics)
Email notifications (WooCommerce email system)
Courier/delivery services
These services may collect limited data required to perform their function.
7. Your Rights
You have the right to:
Request access to your personal data
Request corrections to inaccurate data
Request deletion of your data (where applicable)
Withdraw consent for marketing emails (if used in future)
To exercise these rights, contact us at:
📩 abookstoremy@gmail.com
8. Data Retention
We retain your information only as long as necessary to:
- Complete your order
- Maintain purchase records for accounting and legal purposes
WooCommerce order records may be kept for up to 7 years to comply with local business regulations.
9. Children’s Privacy
Our website is not intended for individuals under 13.
We do not knowingly collect personal data from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on abookstore.my with an updated date.
11. Contact Us