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Part I: KEYBOARDING–FOUNDATION FOR ALL CAREERS.
1. Alphabetic Keys (L1-13).
2. Figure and Symbol Keys (L14-25).
Part II: ESSENTIALS–FORMATTING BUSINESS DOCUMENTS.
3. Word 2016 Essentials (L26-31).
4. Memos and Letters (L32-37).
5. Tables (L38-42).
6. Reports (L43-49).
7. Graphics (L50-53).
8. Project 1: Palmetto Event Solutions, Inc. (L54-55).
9. Real-Time Co-Authoring on OneDrive.
Part III: BEYOND THE ESSENTIALS–FORMATTING ADVANCED DOCUMENTS.
10. Advanced Business Correspondence (L56-60).
11. Documents with Complex Tables and Graphics (L61-69).
12. Business Reports (L70-75).
13. Mail Merge (L76-80).
14. Project 2: Hess Pet Center I (L81-83).
Part IV: DOCUMENTS FOR SPECIALIZED FIELDS.
15. Meeting, Travel, and News Documents (L84-88).
16. Human Resources/Employment Documents (L89-93).
17. Health and Medical Documents (94-98).
18. Legal Documents (L99-104).
19. Project 3: Hess Pet Center II (L105-107).
20. Real-Time Co-Authoring on OneDrive (L108-110).
Appendix A: Windows 10.
Appendix B: File Management.
Appendix C: Reference Guide.
Appendix D: Command Summary.