Excellence in Business Communication

Author

Courtland L. Bovee/ John V. Thill

12th Edition

Publisher

Pearson Education

Publishing Year

2016

Conditions

New

ISBN

9781292156651

Pricing Information

RM95.00

Availability: 1 in Stock
Delivery Information

Delivery using City-Link Express. It should be arrived in 3-5 working days.

Shipping Cost
Shipping cost for Peninsular Malaysia is free. For Sabah and Sarawak, another RM 10 will be charged.

~Description / table of content~

rologue: Building a Career with Your Communication Skills
1. Professional Communication in a Digital, Social, Mobile World

2. Collaboration, Interpersonal Communication, and Business Etiquette

3. Communication Challenges in a Diverse, Global Marketplace

4. Planning Business Messages

5. Writing Business Messages

6. Completing Business Messages

7. Crafting Messages for Digital Channels

8. Writing Routine and Positive Messages

9. Writing Negative Messages

10. Writing Persuasive Messages

11. Planning Reports and Proposals

12. Writing Reports and Proposals

13. Completing Reports and Proposals

14. Designing and Delivering Business Presentations

15. Building Careers and Writing Resumes

16. Applying and Interviewing for Employment

You may also like...

Scroll to Top