AE The Office: Procedures & Technology 7e

16%

Author

Mary Ellen Oliverio/ Pasewark/ White

7th edition Edition

Publisher

Cengage Learning

Publishing Year

2019

Conditions

New

ISBN

9789814834650

Pricing Information

RM95.00 RM80.00

Availability: 0 in Stock
Delivery Information

Delivery using City-Link Express. It should be arrived in 3-5 working days.

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~Description / table of content~

Table of Content:

Part I: THE OFFICE IN A CHANGING BUSINESS WORLD.
1. The Office Environment.
2. Office Competencies.
3. Information Management and Efficiency.
Part II: COMMUNICATING EFFECTIVELY.
4. Written Communication.
5. Oral Communication.
6. Telephone Communications.
Part III: PROCESSING AND UNDERSTANDING FINANCIAL INFORMATION.
7. Banking and Payroll.
8. Financial Reports and Procedures.
Part IV: MANAGING YOUR WORK LIFE.
9. Time and Workstation Management.
10. Meetings and Travel.
11. Records Management.
12. Processing Mail.
Part V: MANAGING YOUR CAREER.
13. Planning and Advancing Your Career.
14. Ongoing Professional Development.